Do you have ‘Teams Torment’
At a conference I was speaking at in Sydney, Australia last week, I spent some time talking to different people, from different organisations in different sectors. One of the prevailing conversations centred on the overwhelm they felt through Microsoft Teams messaging.
We joked about it at first, but it became obvious that it was no laughing matter and that people were feeling overwhelmed by communication, not just through Teams, but email and WhatsApp groups too.
Many organisations find themselves in the same trap. They have embraced the technology without setting some rules around what’s the appropriate medium to use for each type of message to ensure that tasks and interactions are given the correct priority at the right time.
I have developed a simple communication plan template to help people to overcome this overwhelm. You can download it from here for free.
It requires that you work with your team to agree which channels get used for which type of communication and whether notifications for these should be on or off.
Notification overwhelm is real, but by agreeing how you’ll handle your interactions you can stem your Teams torment.
