The personal touch
Our son quit his job last week. One of his key reasons for doing so, was that in the 9 months he’d been employed not only had he not physically seen his line manager, but they had never even spoken with him.
Every employee, of every skill set, in every organisation in every country needs the personal touch. That's not to say that they need constant supervision or hand-holding. But they do need to feel seen, heard, and valued.
A brief check-in, a genuine conversation about their progress, how they feel, what they enjoy, what they don’t or just something that simply acknowledges their existence. These aren't time-consuming luxuries. They're the foundation of human-centred leadership.
Without the personal touch, you're not building a team. You're creating an environment where good people will vanish the moment a better opportunity appears.
