Hoping for a happy accident

Too many organisations assume that putting talented people together will automatically produce results. It won't. Seamless collaboration requires three things: clarity on what you're trying to achieve, agreements on how you'll work together, and managers skilled enough to orchestrate both at the same time.

When teams take time to define their communication preferences, decision-making processes and behavioural expectations, friction disappears and silos are forever busted. People stop second-guessing and start delivering.

Great collaboration is not a happy accident, it’s deliberate design.