Avoiding bad news
The goal of any culture survey is to get a view - from the coalface of where work happens - of the ‘feeling’ that people have about the conditions within which they work.
If you have invested in your culture throughout the year and your leaders are role models for the kind of organisation that you want to become, then the feedback will be positive, even about the changes that need to be made.
If you’ve done nothing, then expect bad news. Then expect it again and again until you fundamentally change the way that you do things.
Sticking plasters don’t change the ‘feeling’ in fact, they generally make it worse. If you’ve taken the time to ask the questions, then you have to take the time to come up with a new set of actions that satisfy - in the short and medium term - those that provided the insights.
The only way to continually avoid the bad news that surveys provide is to proactively build a workplace that people want to be part of. Never forget that you get the culture that you choose to build; and those choices will always be evident in the answers you receive.
Find out what kind of culture you have right now at www.fiveculturesquiz.com
